TRUSTQR LTD · RAZITA
Delete Your Razita Account
Follow these instructions to permanently delete your Razita account and the personal data associated with it.
Last updated: 7 September 2026
01Delete your account in the app
You can permanently delete your Razita account and associated data from the app without contacting support.
- Open Razita
Sign in to the account you want to delete.
- Open your profile or settings
Go to the Profile menu and select Delete Account.
- Review the warning
Account deletion removes saved dreams, interpretations, journal history and profile information. Unused virtual credits may be forfeited.
- Confirm deletion
Complete the confirmation shown in the app. The request cannot be reversed once processing is complete.
02If you cannot access the app
Send an email from the address registered to your Razita account to [email protected] with the subject “Razita account deletion request”. Include only the information needed to identify the account. We may ask you to verify ownership before deletion.
03What is deleted
- Account and profile information associated with the verified account.
- Saved dream descriptions, journal entries and generated interpretations linked to that account.
- Settings and other user-created account content, subject to the exceptions below.
04Processing time and limited retention
- We aim to complete verified deletion requests promptly and within the period required by applicable law.
- Backups may retain encrypted copies for a limited rotation period before automatic removal.
- We may retain minimal records where required by law, for accounting, dispute resolution, fraud prevention or service security. Retained data remains protected and is not used for unrelated purposes.
05Before you delete
Export or copy anything you wish to keep before submitting the request. Deletion is permanent. Removing the app from your device does not by itself delete your account. Cancelling a subscription may also require action in Apple App Store or Google Play.